The Quality Journey

Τhe annual inspection for the renewal of the certification of quality management system of DHI in accordance with standard ISO 9001:2008 was completed.

The standard ISO 9001:2008 can be applied to any type or size of organization from small businesses to the world’s largest corporations and government institutions. It provides a structured yet flexible framework for a customer-focused quality management system (QMS) that drives performance improvement.

DHI continues to improve the quality of its products and services and has introduced the standard ISO 9001, which is internationally recognized in the field of Quality Management, at a very early stage of DHI operation of service units

ISO 9001 helps organizations to improve customer satisfaction, motivates employees and promotes a culture of continual improvement.

Having adopted the principles and having achieved certification to the requirements of ISO9001:2008 DHI is the most recognized hair restoration provider in a most established quality framework.

DHI always focus on people needs, wants and demands and has already begun to implement projects that further enhance the transparency, credibility and reliability of its services. DHI targets to continual improvement and customer satisfaction.

DHI GLOBAL has appointed sub-franchisee clinic(s) /outlet(s) for different territories as mentioned on our website www.dhiglobal.com.
Please note that any other clinic(s) /outlet(s) claiming to be part of DHI Group or offering hair implantation or allied hair services by using DHI techniques/methods/brands/procedure are deceiving and misleading the public. Please be aware also of anonymous or fake internet profiles that pretend to be previous DHI clients writing defamatory posts / articles about the DHI System, the DHI Doctors and the company. The best way to investigate a clinic or a client is to actually meet in person and examine the results & procedures up close. DHI Global Medical Group is proud to have performed over 100.000 diagnostic and treatment procedures over the last 41 years with an amazing satisfaction rate of over 99%. Our latest advanced Direct Hair Implantation technique offers 100% safe and natural results. Cases of No Growth of the hair follicles after implantation have completely diminished and till now, not even once incident has been reported. Poor growth cases are extremely rare (under 1%) but yet, we will not stop to research and invest to improve our standards. DHI GLOBAL is in the process of investigating this matter and requests that such incidents of false claims that are misleading the public should be reported to the Company immediately for suitable legal action, by email at info@dhiglobal.com or by letter at 43 New Cavendish Street,London - UK, W1G 9TH.